Refund policy

Last Updated: 28 July, 2025

Kothari Jewellers is committed to ensuring full customer satisfaction with respect to the products available on our website. However, if you are not happy with the product, you can choose to return the order in accordance with the Terms and Conditions contained herein.

14-Day Return Policy (Domestic Orders Only)

In the unlikely event that the order delivered is in a damaged condition or otherwise unsatisfactory, you may return the product unused, in the same condition as received, and in its original packaging along with the invoice to receive a full refund.

Our courier partner will collect the product from the address provided by you and return it to us.

Our Promises:

  • Your jewellery is insured

  • Tested & certified diamonds

  • Complete transparency

  • Easy exchange

  • Zero deduction gold exchange

  • BIS 916 hallmarked pure gold

  • Guaranteed buyback

  • Assured lifetime maintenance

Gold Exchange Policy
When you exchange ‘22KT’ gold with us, we give 100% value without any deductions.

For assistance or queries, please contact us at:
contactus@kotharijewellers.com
+91 9884512909