Privacy policy

Last Updated: 28 July, 2025

At Kothari Gold and Diamonds, we deeply value the trust you place in us. That’s why we are committed to maintaining the highest standards for secure transactions and customer information privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

Please note: This policy may be updated periodically without prior notice. We encourage you to review it regularly.

1. Information We Collect

When you create an account on kotharijewellers.com, we may collect the following personal information:

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping and Billing Address

  • Order history and browsing behavior

  • Payment method details (processed securely via third-party gateways)

You may browse parts of our site without registering, but full features (such as placing an order) require you to provide personal information.

2. How We Use Your Information

We use your personal information to:

  • Process your orders and deliver products.

  • Send you timely updates and promotional offers based on your previous orders and specific interests.

  • Improve customer service and the overall user experience.

  • Analyze demographic and profile data to better understand user activity on our website.

  • Assist in resolving disputes and troubleshooting issues.

  • Identify and use your IP address to help diagnose problems with our server and administer our website.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session information.

  • Understand user preferences.

  • Track and analyze website traffic.

You can control cookie settings through your browser at any time.

4. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • To trusted third-party service providers (e.g., payment gateways, logistics partners) solely for fulfilling orders and delivering services.

  • To comply with legal obligations or law enforcement requests.

  • In case of business transfers (merger or acquisition).

5. Security Measures

We implement stringent security measures to protect against the loss, misuse, or alteration of information under our control:

  • Secure Socket Layer (SSL) encryption during data transmission.

  • Access control and internal data protection protocols.

  • Secure server environments for storing sensitive data.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information.

  • Opt-out of marketing communications at any time.

  • Request deletion of your account and associated data.

To make any of these requests, contact our support team at: contactus@kotharijewellers.com

7. Contact Us

If you have any questions about our Privacy Policy or data practices, please write to: contactus@kotharijewellers.com or call us at: +91 9884512909